Check that the switch underneath is on the right profile, then turn the orange left knob to the category and the green right knob to browse the content. CloudiKids announces each item aloud.
- Check that the switch underneath is on the right profile.
- Turn the orange left knob to choose the category.
- Turn the green right knob to browse the content. CloudiKids announces the item aloud.
- Still missing? Check whether it shows in the app under that child's profile. If it does, transfer it again: see How Do I Transfer Stories, Lessons or Music to CloudiKids? If the transfer does not work, see A transfer does not work.
Is it the other child's content you can see? See CloudiKids shows the wrong child's content.
Still cannot find it after you have checked the profile and transferred it again? Contact us and tell us which profile (1 or 2) and the name of the story, lesson or music. To help us help you faster, see What to tell us when you contact us.