Switch CloudiKids off with the switch underneath, wait a few seconds and switch it on again. If it still does not respond, press Reset. Use this when the buttons or knobs do nothing, or CloudiKids has stopped responding.
- Switch CloudiKids off with the switch underneath.
- Wait a few seconds and switch it on again.
- Still not responding? Press Reset (the small hole underneath CloudiKids). It forces CloudiKids to switch off, and your content stays on it.
- Switch it on again and try again what you were doing.
Still frozen after Reset? Contact us and tell us what you tried. → What to tell us when you contact us