A story that keeps playing again may mean CloudiKids is in Repeat mode, which plays all the stories or sounds of a category without stopping.
Repeat mode is on when CloudiKids said "Play all stories" or "Play all music" after you pressed ↻ with a category selected.
How Repeat mode works, and how to turn it on: How Do I Replay a Story or Play a Whole Category?
Nothing responds when you press? CloudiKids is frozen: restart and Reset
Still playing again and you want it to stop? Contact us and tell us what you tried. → What to tell us when you contact us