Bluetooth speaker mode does not work

Turn the orange left knob to Bluetooth®, then look for "CloudiKids" in your phone's Bluetooth® settings, with the phone close to CloudiKids.

1. Turn the orange left knob to Bluetooth®. A blue light flashes on top of CloudiKids when it is ready to connect.
2. On your phone, open the Bluetooth® settings and look for CloudiKids. Keep the phone close to CloudiKids. When it connects, CloudiKids says "Connected" and the blue light changes to a multicolor light.
3. If it does not connect, turn Bluetooth® off and on again on your phone and retry.
4. Still nothing? Switch CloudiKids off and on again and retry, then press Reset (the small hole underneath CloudiKids) and retry. Reset forces CloudiKids to switch off, and your content stays on it.

→ Can I Use CloudiKids as a Bluetooth Speaker?

Still not connecting? Contact us and tell us what you tried. → What to tell us when you contact us