If CloudiKids is leaking or damaged, do not use it, and contact us.
What the user guide says
- The battery is not replaceable.
- Leaving the battery in an extremely high temperature environment can result in an explosion or the leakage of flammable liquid or gas.
- Do not place flammable materials on top of the Li-ion batteries when charging or it may result in overheating, explosion or fire.
- Battery acid leakage can cause personal injury and cause damage to your CloudiKids product and surrounding property.
- Examine the cable, the plug, the casing and the other parts regularly. If any of them is damaged, do not use CloudiKids, and contact us.
If the battery leaks
If battery leakage occurs, thoroughly wash any affected skin, making sure to keep battery acid away from eyes, ears, nose and mouth. Immediately wash any clothing or other surface that comes into contact with leaked battery acid. Leaking batteries may make "popping" sounds.
Tell us what you see
Contact us with your order number and tell us what you see.